Shipping Policy

Welcome to the Shipping Policy of Rollinhighpty.com Pty. Limited, your trusted destination for premium furniture and home decor. We are delighted to bring you an exquisite collection of meticulously crafted products to enhance your living spaces. At Rollinhighpty.com, we understand the anticipation of receiving your ordered items promptly and in pristine condition, which is why we have formulated this Shipping Policy to provide you with comprehensive insights into our shipping processes and procedures. From the moment you place your order to the day your furniture arrives at your doorstep, our goal is to ensure a smooth and efficient shipping experience that matches the exceptional quality of our products. Read on to discover the details of our Shipping Policy, and let us accompany you on a journey to elevate your home with the finest pieces available.

Free Shipping For All Order Over $127

  • The standard order handling time is 1-3 business days, from Monday to Friday
  • The estimated order delivery time is 3-4 business days, from Monday to Friday
  • Enjoy free shipping on all orders with a total value of $127 or more

Express Shipping

  • The standard order handling time is 1-3 business days, from Monday to Friday
  • The estimated order delivery time is 3-4 business days, from Monday to Friday
  • For orders with a total value under $127, we offer a flat shipping fee of $4.95

Tax:

  • We want to ensure transparency in our pricing and provide you with all the necessary information regarding taxes and shipping costs for your order. Please be aware that the shipping costs may include taxes, which will be calculated and added to the total amount during the checkout process.
  • For orders with shipping destinations within the USA, relevant tax rates will be estimated and included in your purchase. Should you have any inquiries or concerns about these charges, please do not hesitate to contact us. Our contact information can be found on our website, and we are dedicated to addressing any questions you may have and ensuring your peace of mind throughout the purchasing process.

Tracking Your Order:

  • Upon shipment of your order, we will promptly send you an email confirmation containing your unique order number. This email will also provide you with a tracking number that you can use to monitor the progress of your shipment using our convenient Track Order feature on our website.

Order Cutoff Time:

  • 1:00 AM (GMT) Greenwich Mean Time.

Shipping Companies:

  • We collaborate with trusted shipping partners, including UPS, DHL, USPS, and FedEx, to ensure reliable and timely delivery of your order.
  • In the rare event that there are no updates on the logistics record for a period exceeding five business days after the shipping of your order, we kindly request you to reach out to our dedicated customer support team at [email protected] for further assistance. Our team is committed to ensuring that you receive your order in a timely manner, and we are always available to address any questions or concerns you may have.
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